Backend Systems
Designing APIs, services, and data workflows that balance scale, operability, and long-term maintainability.
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Resume
Akash Anand
Senior Software Engineer with experience building scalable backend services, platform tooling, distributed systems, cloud infrastructure, and observability foundations. I focus on resilient architecture, pragmatic automation, and measurable delivery impact.
Snapshot
Senior engineer building reliable systems with measurable business impact.
A concise recruiter-friendly view of backend, platform, reliability, and automation experience.
Platform Leverage
Creating developer workflows, automation, and internal tooling that improve delivery speed across multiple teams.
Cloud Reliability
Improving resilience through observability, incident response, capacity thinking, and production-focused engineering practices.
Leadership Style
Pragmatic, systems-minded, and collaborative with a bias for clarity, metrics, and sustainable execution.
Experience
Recent roles
Selected impact from platform engineering, backend systems, and delivery automation.
Senior Software Engineer
VISA Inc • Austin, TX
Leading backend, network automation, and platform engineering initiatives across self-service infrastructure, certificate management, and AI-assisted incident response systems.
March 2020 - Present
- Built scalable APIs and automation workflows for Load Balancer as a Service, enabling self-service provisioning and reducing operational dependency on manual F5 network changes.
- Developed load balancer portal APIs with Python and the F5 SDK, and introduced caching strategies that reduced API latency by 50% for traffic management workflows.
- Built certificate lifecycle automation services for issuance and renewal of Visa-managed certificates, improving process efficiency by 90% and reducing manual handoffs.
- Designed and delivered GTM automation integrated with Visa Cloud Platform, automating traffic management workflows and improving deployment consistency at scale.
- Built Cloud Pulse, a GenAI-powered multi-agent incident resolver that analyzed logs and metrics for triage and root cause analysis, reducing SLA resolution time by 35%.
Spring BootPythonDjangoF5 SDKAWSSNSGrafanaGenAI
Software Engineer
FirstLight Diagnostics • Chelmsford, MA
Worked on manufacturing and diagnostic software focused on image analysis automation, process reliability, and operational efficiency for quality-sensitive workflows.
January 2019 - June 2019
- Developed a Python-based image processing application for alignment and analysis of diagnostic images, improving accuracy and processing speed for production workflows.
- Built a Spring Boot application to automate manufacturing quality analysis, improving operational efficiency by 80% and reducing manual review effort.
- Supported reliability-focused application flows for diagnostics and manufacturing systems where data quality and repeatability were critical.
PythonSpring BootImage ProcessingAutomation
Software Engineer
NMDC Ltd. • India
Built internal enterprise software for material tracking and secure service integrations supporting manufacturing and resource management operations.
January 2019 - June 2019
- Developed a Java-based resource management system to streamline tracking and consumption of manufacturing materials across operational workflows.
- Built and secured RESTful APIs using OAuth 2.0, implementing token-based authentication and authorization for enterprise integrations.
- Improved visibility and control over material usage with software workflows that reduced manual coordination and strengthened process consistency.
JavaREST APIsOAuth 2.0Enterprise Systems